JOB SUMMARY :
Administers all aspects of an advanced, distributed computer system supporting a specified functional area of IT operations. Plans and coordinates system utilization and performs growth analysis and capacity planning. Performs systems and applications analysis/design and implementing to produce a variety of innovative solutions to complex problems. Performs installation, maintenance, training, and user support, as required; plans and coordinates projects to meet future needs.
RESPONSIBILITIES :
- Manages multiple linked databases to include security, data safety and integrity, disaster recovery, and development and implementation of bulk data import/export procedures.
- Manages multiple servers, Storage, and Backup, ensuring proper integration of these components with existing computer systems.
- Implements system security policy, to include SharePoint, Exchange and client access, file permissions, and user accounts.
- Conducts growth analysis and capacity planning of infrastructure resources.
- Provides on-call consulting advice and technical support to various users/client organizations regarding specific operational/applications issues.
- Designs and develops advanced methods and procedures for collecting, organizing, interpreting, and classifying data for input and/or retrieval.
- Designs and programs specific applications in response to department/client needs; installs and debugs new and / or upgraded software on server and client platforms, ensuring compliance with current site licenses; designs, programs, and manages websites and associated pages.
- Researches, evaluates purchases, installs, configures, and troubleshoots all hardware, peripherals, and equipment necessary to meet integrated systems objectives.
- Troubleshoots Windows Server, Exchange, SharePoint and applications to identify and correct malfunctions and other operational problems.
- Develops and implements various training and instruction programs for users on the use of operating systems, applications, and databases.
- Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
- Performs miscellaneous job-related duties as assigned.
QUALIFICATIONS :
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Education Required :
- Diploma or bachelor’s degree; at least 1 years of experience that is directly related to the duties and responsibilities specified.
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Skill Required :
- Ability to provide technical support in area of Windows Server, Exchange, SharePoint and SAN storage and knowledge of hypervisor technology.
- Administration of network license and knowledge of computer site licensure regulations and requirements.
- Ability to plan, configuration, installation and manage Windows OS.
- Knowledge of data security and disaster recovery systems and procedures.
- Ability to determine computer problems and to coordinate hardware and/or software solutions.
- Knowledge of a range of network systems, protocols, and applications.
- Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment.
- Knowledge and understanding of LAN administration in a secure environment.
- Knowledge of systems security protocol, policies, and procedures.
- Knowledge of systems growth analysis and capacity planning processes and techniques.
- Knowledge of cost analysis and budgeting procedures.
- Knowledge of data management techniques.
- Ability to communicate technical information to non-technical personnel.
- Ability to plan, implements, test, and troubleshoot system software.
- Knowledge of and competency in the use of a variety of programming languages.
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Experience :